{
  "version": "https://jsonfeed.org/version/1.1",
  "title": "Onur Altun — Technology Guides",
  "home_page_url": "https://onuraltun.com/blog/",
  "feed_url": "https://onuraltun.com/feed.json",
  "language": "en",
  "authors": [
    {
      "name": "Onur Altun",
      "url": "https://onuraltun.com/"
    }
  ],
  "items": [
    {
      "id": "https://onuraltun.com/blog/laptop-overheating-causes-and-fixes/",
      "url": "https://onuraltun.com/blog/laptop-overheating-causes-and-fixes/",
      "title": "Is Your Laptop Overheating? Causes and Fixes",
      "summary": "The causes of an overheating laptop and practical fixes to bring the temperature down.",
      "content_html": "<h2 id=\"guide-step-1\">Distinguish warmth from a problem</h2><p>A laptop can become warm during demanding tasks. More useful signs of a cooling problem include changed fan behavior, performance dropping unexpectedly or repeated shutdowns. Note the workload and whether the problem occurs on battery, while charging or in a particular location.</p><h2 id=\"guide-step-2\">Keep airflow clear</h2><p>Use the machine on a stable surface that does not cover its vents. Check externally for blocked openings and follow the manufacturer&#x27;s cleaning instructions. Reduce unnecessary workloads and compare the result. Internal cleaning and cooling-system service depend on the model; avoid opening the device without the appropriate procedure.</p><h2 id=\"guide-step-3\">Review software and diagnostics</h2><p>Check which applications are using resources and obtain supported updates from the manufacturer. Use its diagnostic tools to investigate fan or thermal faults. A single temperature reading does not establish the cause, and repeatedly forcing a shutdown under load can make the situation worse. Report unusual smells or swelling and stop using affected equipment.</p><h2 id=\"guide-step-4\">Build a useful service history</h2><ul><li>Record the exact model and demanding tasks involved.</li><li>Note whether the fan runs, rattles or has become unusually loud.</li><li>Explain previous cleaning or repairs.</li><li>Back up files while the machine is stable and discuss a controlled inspection if shutdowns continue.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://www.dell.com/support/kbdoc/en-us/000130867/how-to-troubleshoot-a-overheating-shutdown-or-thermal-issue-on-a-dell-pc\" target=\"_blank\" rel=\"noopener\">Dell: overheating and shutdown troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-11T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/windows-not-booting-fixes/",
      "url": "https://onuraltun.com/blog/windows-not-booting-fixes/",
      "title": "Windows Will Not Boot? Step-by-Step Fixes",
      "summary": "Steps you can try to get your computer back into Windows without losing your files.",
      "content_html": "<h2 id=\"guide-step-1\">Identify where startup stops</h2><p>A device with no lights or fan activity needs a power check. A machine that reaches its manufacturer logo but not Windows has a different problem. Record the last visible screen, exact error and any recent update, hardware change or power interruption. Disconnect unnecessary USB devices and try one normal restart.</p><h2 id=\"guide-step-2\">Use recovery deliberately</h2><p>If Windows Recovery Environment is available, Startup Repair is an appropriate first option for startup failures. If the failure followed a recent change, review the available restore or update-removal options. Read every recovery screen carefully: repair, reset and clean installation have different effects on applications and files.</p><h2 id=\"guide-step-3\">Protect files before reinstalling</h2><p>Locate a verified backup and any drive-encryption recovery key before proceeding with operations that alter the disk. Do not format a partition simply because an online guide suggests it. When the drive is failing or the only copy of important files is inaccessible, pause and discuss recovery before further writes.</p><h2 id=\"guide-step-4\">Prepare a useful support request</h2><ul><li>Provide the model, Windows version and exact message.</li><li>Explain whether the device reaches the logo, sign-in screen or recovery menu.</li><li>List recent updates, new devices and steps already attempted.</li><li>State whether a backup and recovery key are available without sharing the key in a message.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/windows/experience/startup-boot/startup-repair\" target=\"_blank\" rel=\"noopener\">Microsoft: Startup Repair</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-10T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/deleted-data-recovery-guide/",
      "url": "https://onuraltun.com/blog/deleted-data-recovery-guide/",
      "title": "Can Deleted Data Be Recovered? What You Need to Know",
      "summary": "The facts about recovering accidentally deleted or formatted files.",
      "content_html": "<h2 id=\"guide-step-1\">Stop writing to the affected drive</h2><p>Deleted files are not always recoverable. Continued use can overwrite the storage they occupied, so stop downloads, installations and large copies on that drive. If the files are valuable, decide on a recovery approach before experimenting. A clicking, intermittently detected or physically damaged device needs a different approach from an accidental deletion.</p><h2 id=\"guide-step-2\">Check existing copies</h2><p>Look in the Recycle Bin, your backup and the relevant cloud service&#x27;s deleted-file or version-history view. Confirm that you are checking the correct account and folder. Restore a test file first and open it to verify that it is complete. Synchronization alone does not guarantee that an older copy still exists.</p><h2 id=\"guide-step-3\">Keep recovery output separate</h2><p>Microsoft offers Windows File Recovery for supported local-storage scenarios. Read its current instructions and use a separate destination drive for recovered files. Avoid installing a recovery utility onto the source disk. For uncertain drive health or irreplaceable data, a professional assessment can preserve options that repeated scans may reduce.</p><h2 id=\"guide-step-4\">Make the next backup verifiable</h2><ul><li>Keep another copy on a separate device or appropriately configured backup service.</li><li>Include the folders and application data you actually need.</li><li>Test restoring a file periodically.</li><li>Record the deletion time, source drive and actions already taken when requesting help.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/windows/experience/backup-recovery/windows-file-recovery\" target=\"_blank\" rel=\"noopener\">Microsoft: Windows File Recovery</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-09T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/ssd-vs-hdd/",
      "url": "https://onuraltun.com/blog/ssd-vs-hdd/",
      "title": "SSD vs HDD: Which Should You Choose?",
      "summary": "The differences between SSD and HDD and how to choose the right one for your computer.",
      "content_html": "<h2 id=\"guide-step-1\">What changes in everyday use</h2><p>An SSD stores data in flash memory; an HDD uses rotating magnetic disks. Storage responsiveness affects how quickly the operating system starts, applications open and files load. It does not solve every performance issue: a demanding application may still be limited by the processor, memory or graphics hardware.</p><h2 id=\"guide-step-2\">Choose around the workload</h2><p>For an operating-system drive, responsiveness matters alongside capacity and reliability. For large collections of files, capacity, backup arrangements and the available connections may matter more. Compare the space you use today with expected growth. Avoid buying based only on an advertised peak speed that may not represent your own tasks.</p><h2 id=\"guide-step-3\">Check compatibility before purchase</h2><p>Confirm the exact computer model, supported interface, physical size and available slot. M.2 describes a form factor, so the socket and supported storage protocol still need checking. Consult the computer&#x27;s service documentation rather than assuming that a visually similar drive will work. Also check how the existing operating system and files will be transferred.</p><h2 id=\"guide-step-4\">Plan the migration</h2><ul><li>Verify a backup before replacing the original drive.</li><li>Choose cloning or a fresh installation according to the current system&#x27;s condition.</li><li>Retain access to licenses and encryption recovery information.</li><li>After migration, test booting, applications and a selection of files before reusing the old drive.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-08T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/how-to-get-remote-tech-support/",
      "url": "https://onuraltun.com/blog/how-to-get-remote-tech-support/",
      "title": "How to Get Remote Tech Support: A Step-by-Step Guide",
      "summary": "Learn how to get technical help through a secure remote connection without leaving home.",
      "content_html": "<h2 id=\"guide-step-1\">Start with a clear description</h2><p>Send the device type, operating system and the problem you want resolved through the contact page. Include the exact error and what you already tried. Remote support is useful for many software and configuration issues, but a device that cannot start or connect may need a different service path.</p><h2 id=\"guide-step-2\">Agree the session before connecting</h2><p>Confirm who will connect, the task and the proposed support tool. Use the tool&#x27;s official website and review its access prompts. Do not grant a remote session to an unexpected caller or someone introduced by a alarming browser pop-up. Close unrelated private documents and prepare only the information needed for the task.</p><h2 id=\"guide-step-3\">Stay involved during the work</h2><p>Keep control of the session and ask about unfamiliar actions. Enter any needed password yourself rather than sending it in chat. Back up important files before work that changes storage or reinstalls software. If the scope changes, agree the next step before continuing.</p><h2 id=\"guide-step-4\">Finish with a handover</h2><ul><li>Test the original problem while the technician is still available.</li><li>Record the settings changed and any follow-up task.</li><li>End the session and review whether unattended access remains enabled.</li><li>Keep support access limited to the arrangement you actually agreed.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-07T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/phone-hacked-signs-and-protection/",
      "url": "https://onuraltun.com/blog/phone-hacked-signs-and-protection/",
      "title": "Is My Phone Hacked? Signs and Protection",
      "summary": "The warning signs that your phone may be compromised and how to protect yourself.",
      "content_html": "<h2 id=\"guide-step-1\">Separate symptoms from evidence</h2><p>Battery drain, heat and slow performance can have ordinary causes. More useful evidence includes unfamiliar account sign-ins, messages you did not send, unknown applications or changes to recovery details. Record the time and exact symptom instead of assuming that every unusual notification proves a compromise.</p><h2 id=\"guide-step-2\">Secure accounts from a trusted device</h2><p>Open the account provider&#x27;s official settings directly. Review signed-in devices, recovery information and recent activity. Change compromised credentials and enable an appropriate second factor. If you cannot regain access, use the provider&#x27;s recovery process. Apple publishes specific steps for suspected Apple Account compromise.</p><h2 id=\"guide-step-3\">Review the phone itself</h2><p>Install available system updates and review installed applications and permissions. Investigate unfamiliar device-management settings with qualified help, especially on a work-managed phone. Do not install a cleaner or security app promoted by a scare message. Account compromise and device compromise may require different remedies.</p><h2 id=\"guide-step-4\">Know when to escalate</h2><ul><li>Preserve screenshots of relevant alerts without exposing private codes.</li><li>Contact the mobile carrier if service or SIM access changes unexpectedly.</li><li>Use your organization&#x27;s support route for a managed device.</li><li>Before resetting, confirm access to backups, recovery accounts and any evidence you need to retain.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.apple.com/en-ae/102560\" target=\"_blank\" rel=\"noopener\">Apple: suspected account compromise</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-06T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/slow-computer-fixes/",
      "url": "https://onuraltun.com/blog/slow-computer-fixes/",
      "title": "Why Is Your Computer Slow? 7 Practical Fixes",
      "summary": "7 effective methods you can apply to speed up a slow computer.",
      "content_html": "<h2 id=\"guide-step-1\">Find the bottleneck first</h2><p>A slow computer may struggle at startup, while browsing, or only inside one application. Note when the delay starts and whether it affects every program. Open Task Manager during the slowdown and compare CPU, memory and disk activity. Save your work before changing settings; a restart also helps separate a temporary problem from a recurring one.</p><h2 id=\"guide-step-2\">Seven changes to try</h2><ul><li>Restart and retest the same task with fewer applications open.</li><li>Review startup applications and disable optional ones you recognize. Keep security and essential device services enabled.</li><li>Check storage and remove files you no longer need after confirming a backup.</li><li>Install operating-system updates and obtain device drivers through the manufacturer.</li><li>Reduce browser tabs and remove extensions you do not use.</li><li>Run your security software&#x27;s scan if there are unexpected programs or redirects.</li><li>Check whether memory, storage or cooling limits the workload before choosing an upgrade.</li></ul><h2 id=\"guide-step-3\">Change one thing at a time</h2><p>Repeat the original task after each change and record the result. This makes it easier to identify the useful fix and reverse an unnecessary change. Registry cleaners and unfamiliar performance utilities can introduce new problems; built-in tools usually provide a better starting point.</p><h2 id=\"guide-step-4\">When to request support</h2><p>Share the computer model, operating system, affected application and Task Manager observations. If the drive disappears, makes unusual sounds or repeatedly reports errors, prioritize your files and stop repeated stress tests.</p><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/windows/experience/performance-optimization/tips-to-improve-pc-performance-in-windows\" target=\"_blank\" rel=\"noopener\">Microsoft: Windows performance</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-05T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/computer-virus-removal-guide/",
      "url": "https://onuraltun.com/blog/computer-virus-removal-guide/",
      "title": "How to Remove a Virus from Your Computer: Step by Step",
      "summary": "Safe ways to clean viruses and malware from your computer.",
      "content_html": "<h2 id=\"guide-step-1\">Contain the immediate problem</h2><p>Unexpected redirects, unknown programs and security alerts warrant investigation, but they do not identify the exact cause by themselves. Stop interacting with suspicious pages and disconnect from shared resources if you suspect an active infection. Avoid signing into sensitive accounts on the affected machine while the issue is unresolved.</p><h2 id=\"guide-step-2\">Scan with trusted tools</h2><p>Open the security application already installed on the device, update its definitions when safe and run a scan. Review its findings instead of blindly dismissing or allowing files. Microsoft Defender Offline can inspect some threats outside the normal running Windows session; save your work because that scan restarts the computer.</p><h2 id=\"guide-step-3\">Check what allowed the problem</h2><p>After cleaning, review unwanted browser extensions, unfamiliar startup programs and recent downloads. Repeated detection may mean the source or another component remains. Keep the operating system and applications supported and updated. For suspected credential theft, secure accounts from a separate trusted device.</p><h2 id=\"guide-step-4\">Recovery and follow-up</h2><p>If damage remains or confidence in the system is low, discuss a clean installation and restoration from an appropriate backup. Do not restore an unknown executable simply because it appeared in a backup. Record the security product&#x27;s detection names, actions and remaining symptoms for support.</p><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/defender/troubleshoot-problems-with-detecting-and-removing-malware\" target=\"_blank\" rel=\"noopener\">Microsoft: malware troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-04T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/slow-internet-wifi-speed-tips/",
      "url": "https://onuraltun.com/blog/slow-internet-wifi-speed-tips/",
      "title": "Why Is Your Internet Slow? Wi-Fi Speed Tips",
      "summary": "Practical tips to fix slow internet and Wi-Fi problems.",
      "content_html": "<h2 id=\"guide-step-1\">Find the scope of the slowdown</h2><p>Compare more than one website and more than one device. If only one application is slow, its service or configuration may be the issue. If every device is affected, inspect the shared connection. Repeat measurements at a similar time and note whether downloads, cloud synchronization or streaming are running.</p><h2 id=\"guide-step-2\">Separate Wi-Fi from the internet link</h2><p>Test near the router and, when practical, compare with a wired connection. A good wired result alongside a poor wireless result points toward local Wi-Fi conditions. Keep the router in an open position and check for obstacles, distance and congestion. Move one variable at a time so the comparison remains useful.</p><h2 id=\"guide-step-3\">Check the device and router</h2><p>Review the wireless connection status and use the operating system&#x27;s network troubleshooter. Obtain adapter drivers and router firmware from their official manufacturer. Restart shared network equipment at an agreed time because doing so interrupts other users. Avoid a factory reset until you know how to restore the connection settings.</p><h2 id=\"guide-step-4\">What to send for diagnosis</h2><ul><li>Device and router models, connection type and approximate distance.</li><li>Results from wired and wireless comparisons.</li><li>Whether other devices and websites are affected.</li><li>The time of the problem and any recent network change.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/windows/experience/connectivity-networking/fix-wi-fi-connection-issues-in-windows\" target=\"_blank\" rel=\"noopener\">Microsoft: Wi-Fi troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-03T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/blue-screen-error-fixes/",
      "url": "https://onuraltun.com/blog/blue-screen-error-fixes/",
      "title": "How to Fix the Blue Screen (BSOD) Error",
      "summary": "The causes of Windows blue screen errors and how to fix them.",
      "content_html": "<h2 id=\"guide-step-1\">Record the failure</h2><p>A Windows stop error means the system could not continue safely. Note the stop code, when it appears and any recent driver, hardware or software change. One incident and a reproducible failure need different levels of investigation. Save important files when the machine is stable enough to do so.</p><h2 id=\"guide-step-2\">Start with recent changes</h2><p>Disconnect nonessential newly added devices and retest. Obtain updates through Windows and the computer or component manufacturer&#x27;s support route. If a known change triggered the problem, review the supported rollback or recovery options. Avoid installing several unrelated driver packages at once, since that obscures which change mattered.</p><h2 id=\"guide-step-3\">If Windows cannot stay running</h2><p>Use the available recovery environment and the manufacturer&#x27;s diagnostic instructions. Repeated stop errors can involve drivers, memory, storage or other hardware; a stop code alone is not proof that one component needs replacement. Preserve useful diagnostic information before resetting or reinstalling the machine.</p><h2 id=\"guide-step-4\">Build a reproducible report</h2><ul><li>Include the exact stop code and any named file.</li><li>State whether the failure happens at startup, under load or after sleep.</li><li>List recent updates and devices.</li><li>Share relevant diagnostic results through the agreed support route, after checking them for private information.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-US/windows/resolving-blue-screen-errors-in-windows-60b01860-58f2-be66-7516-5c45a66ae3c6\" target=\"_blank\" rel=\"noopener\">Microsoft: Windows stop errors</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-02T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/repair-or-replace-laptop/",
      "url": "https://onuraltun.com/blog/repair-or-replace-laptop/",
      "title": "Repair or Replace Your Laptop? How to Decide",
      "summary": "Is it smarter to repair your old laptop or buy a new one? A practical decision guide.",
      "content_html": "<h2 id=\"guide-step-1\">Start with the job it must do</h2><p>List the applications and tasks you need, the portability you expect and the problems that interrupt your work. A machine can be repairable but still unsuitable for the workload. Conversely, a single replaceable part may be all that separates an otherwise useful laptop from reliable daily use.</p><h2 id=\"guide-step-2\">Compare the full options</h2><p>Request a diagnosis before deciding from symptoms alone. Compare the repair scope, parts availability, expected downtime and any additional known faults. For replacement, include setup, application licenses, accessories and data transfer. Check whether the operating system and essential software remain supported.</p><h2 id=\"guide-step-3\">Assess the condition beyond one fault</h2><p>Look at the battery, display, chassis, hinges, cooling and storage alongside the reported problem. Multiple unresolved issues can change the decision. An upgrade only helps if it addresses the actual bottleneck and the model supports it. Do not assume extra memory fixes a failing drive or damaged power connector.</p><h2 id=\"guide-step-4\">Make the decision reviewable</h2><ul><li>Write down the diagnosed fault and proposed repair.</li><li>Compare total cost and downtime against a suitable replacement.</li><li>Verify the backup and plan the data transfer.</li><li>Ask how remaining faults, warranty and follow-up will be handled before agreeing the work.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-07-01T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/reinstall-windows-backup-guide/",
      "url": "https://onuraltun.com/blog/reinstall-windows-backup-guide/",
      "title": "Reinstalling Windows: When You Need It and What to Back Up",
      "summary": "What to back up before a format and when reinstalling Windows is actually the right choice.",
      "content_html": "<h2 id=\"guide-step-1\">Decide whether reinstalling fits</h2><p>A fresh installation can address software problems, but it does not repair physical hardware. First identify the failure and review less disruptive recovery options. Reinstalling also means restoring applications and settings, so choose it with a clear plan rather than treating it as the first response to every slowdown.</p><h2 id=\"guide-step-2\">Back up what you actually use</h2><ul><li>Documents, photos and local folders outside your usual library.</li><li>Application projects, databases and exported settings where supported.</li><li>Browser information and access to accounts needed after installation.</li><li>License information, installation sources and drive-encryption recovery details stored securely.</li></ul><h2 id=\"guide-step-3\">Verify before changing the disk</h2><p>Open a selection of backed-up files from the backup destination. Confirm that cloud files needed offline are actually available and that another device can access essential accounts. Read the chosen recovery option&#x27;s explanation: keeping personal files is not the same as preserving installed applications or every configuration.</p><h2 id=\"guide-step-4\">Restore in a controlled order</h2><p>Use official installation media and the correct device documentation. After installation, update the system, obtain necessary manufacturer drivers and reinstall applications from their official sources. Restore files, test core tasks and keep the backup until the new setup is working reliably. If the disk&#x27;s condition is uncertain, resolve that before installation.</p><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/windows/experience/backup-recovery/recovery-options-in-windows\" target=\"_blank\" rel=\"noopener\">Microsoft: recovery options</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-30T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/laptop-screen-replacement-guide/",
      "url": "https://onuraltun.com/blog/laptop-screen-replacement-guide/",
      "title": "Laptop Screen Replacement: Signs and What to Know",
      "summary": "The signs of a broken or failing laptop screen and what to know about replacing it.",
      "content_html": "<h2 id=\"guide-step-1\">Distinguish a panel fault from no video</h2><p>Cracks, localized dark areas and permanent lines can suggest display damage, but a blank screen can also have other causes. Note whether the device powers on and whether the manufacturer&#x27;s logo appears. If supported, compare an external display and follow the model&#x27;s built-in display diagnostic instructions.</p><h2 id=\"guide-step-2\">Describe the pattern</h2><p>Record whether the fault changes with lid position, brightness or an application. A cable or hinge-related problem can resemble a failed panel. Avoid repeatedly flexing the lid to force a picture. Photograph the symptom without exposing private screen content; a stable description helps the technician narrow the inspection.</p><h2 id=\"guide-step-3\">Match the replacement properly</h2><p>The exact model and panel specification matter. Resolution, size, connector, mounting and features such as touch support need checking. A similarly sized display is not automatically compatible. Inspect hinges and the surrounding housing at the same time so the replacement is not installed into a damaged structure.</p><h2 id=\"guide-step-4\">Before and after service</h2><ul><li>Back up important files when possible.</li><li>Provide the exact device model and symptom.</li><li>Agree the proposed part and work before installation.</li><li>Test brightness, image quality, lid movement and any touch function during handover.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/monitor-screen-video/laptop-display-screen-not-working\" target=\"_blank\" rel=\"noopener\">Dell: laptop display troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-29T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/laptop-not-charging-fixes/",
      "url": "https://onuraltun.com/blog/laptop-not-charging-fixes/",
      "title": "Laptop Not Charging? Causes and Fixes",
      "summary": "The likely causes of a laptop that will not charge and practical fixes you can try.",
      "content_html": "<h2 id=\"guide-step-1\">Check the power path</h2><p>Confirm the outlet, cable and charger connection. Inspect externally for fraying, damage or a loose port. Use a charger approved for the exact device; a connector that fits does not prove electrical compatibility. If there is swelling, a burning smell or visible damage, stop using the affected equipment and arrange an inspection.</p><h2 id=\"guide-step-2\">Separate charging from power</h2><p>Record whether the laptop runs on the adapter, on the battery or on neither. A machine that operates while plugged in but does not charge needs a different check from one receiving no power. Where supported, review the manufacturer&#x27;s battery and adapter status screen and any configured charging limit.</p><h2 id=\"guide-step-3\">Try only supported checks</h2><p>Disconnect unnecessary accessories and follow the model&#x27;s documented power troubleshooting procedure. A comparison with a known compatible charger can help isolate the adapter. Do not force the plug into position or assume the internal battery is user-removable. Internal connectors and power circuitry should be inspected with the appropriate service procedure.</p><h2 id=\"guide-step-4\">Information for support</h2><ul><li>Laptop model and charger rating.</li><li>Battery message and indicator-light behavior.</li><li>Whether moving the cable changes the connection.</li><li>Recent drops, liquid exposure or replacement chargers.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/battery-and-power/no-power\" target=\"_blank\" rel=\"noopener\">Dell: power troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-28T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/computer-shuts-down-unexpectedly/",
      "url": "https://onuraltun.com/blog/computer-shuts-down-unexpectedly/",
      "title": "Computer Shutting Down by Itself? Causes and Fixes",
      "summary": "If your computer suddenly shuts down, the likely causes and what to do.",
      "content_html": "<h2 id=\"guide-step-1\">Describe the shutdown accurately</h2><p>A sudden loss of power, a restart, a Windows stop error and normal sleep are different events. Note which occurs and whether it happens at idle, during demanding work or after unplugging the charger. Record the time so diagnostic information can be compared with the symptom.</p><h2 id=\"guide-step-2\">Check cooling and power</h2><p>Use the computer on a surface that keeps vents clear and check whether fan behavior has changed. Inspect accessible power connections and the charger for damage. Compare battery and adapter operation where the device supports it. Repeatedly running a heavy workload to reproduce a shutdown can increase the risk when cooling or power is already unstable.</p><h2 id=\"guide-step-3\">Review software changes</h2><p>Check for recent updates, newly installed applications or a change to power settings. Use the manufacturer&#x27;s diagnostic tools and official support guidance. Change one setting at a time and record the result. A crash log can provide a lead, but it should be considered alongside hardware symptoms rather than treated as a diagnosis by itself.</p><h2 id=\"guide-step-4\">Escalate recurring failures</h2><p>Back up files while the device is stable. Share the workload, power source, timing and any error message with support. Stop using equipment with swelling, sparks or a burning smell. If the problem persists without a clear trigger, a controlled inspection is more useful than repeated forced restarts.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-27T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/laptop-keyboard-not-working/",
      "url": "https://onuraltun.com/blog/laptop-keyboard-not-working/",
      "title": "Laptop Keyboard Not Working? Causes and Fixes",
      "summary": "Steps to try when some keys or the whole keyboard stop working.",
      "content_html": "<h2 id=\"guide-step-1\">Map the affected keys</h2><p>Check whether the problem affects one key, a group or the entire keyboard. Test in more than one application and confirm the selected input language. If characters are wrong rather than absent, the layout may be involved. Note whether the problem started after an update, cleaning or liquid exposure.</p><h2 id=\"guide-step-2\">Separate software and hardware</h2><p>When practical, test a known working external keyboard. Review accessibility input settings and use the manufacturer&#x27;s supported keyboard diagnostics. Restart once after saving work. If the built-in keyboard behaves differently outside the usual application or operating-system session, that comparison helps the technician choose the next check.</p><h2 id=\"guide-step-3\">Avoid making physical damage worse</h2><p>Do not pry off keys without instructions for the exact keyboard design. Some mechanisms and keycaps are easily damaged. After a spill, stop using the device and arrange inspection rather than continuing to type or charge it. A replacement may involve the keyboard alone or a larger assembly depending on the model.</p><h2 id=\"guide-step-4\">Prepare for a repair discussion</h2><ul><li>Provide the model and a list of affected keys.</li><li>Describe whether an external keyboard works.</li><li>Mention layout settings and tests already attempted.</li><li>Back up needed files and ask which assembly the proposed repair replaces.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-26T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/computer-will-not-turn-on/",
      "url": "https://onuraltun.com/blog/computer-will-not-turn-on/",
      "title": "Computer Will Not Turn On? Causes and Fixes",
      "summary": "If your computer will not power on at all, the likely causes and steps to try.",
      "content_html": "<h2 id=\"guide-step-1\">Look for signs of power</h2><p>Check for lights, fan movement, beeps and any image before deciding that the computer is completely off. Power without a display, startup failure and no power are separate paths. Record blinking-light patterns exactly and consult the manufacturer&#x27;s documentation for the model.</p><h2 id=\"guide-step-2\">Check external connections</h2><p>Confirm that the outlet works and the power cable or adapter is securely connected. Disconnect unnecessary peripherals. On a desktop, check accessible external switches without opening the power supply. On a laptop, inspect the charger and port externally. Stop if you find damage, a burning smell or battery swelling.</p><h2 id=\"guide-step-3\">Use the correct model procedure</h2><p>A power reset, diagnostic test or removable-battery check should follow the manufacturer&#x27;s instructions. Procedures vary and many batteries are internal. If available, test with a known compatible adapter. Avoid random firmware resets or repeatedly reconnecting damaged equipment; those actions can complicate diagnosis.</p><h2 id=\"guide-step-4\">If power returns but the screen stays blank</h2><p>Move to display or startup troubleshooting rather than repeating the power check. Share the model, indicator behavior and recent changes with support. Important files on the drive may still be present even when the computer cannot start, so discuss data access before agreeing to any disk replacement or reset.</p><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://www.dell.com/support/contents/en-us/article/product-support/self-support-knowledgebase/battery-and-power/no-power\" target=\"_blank\" rel=\"noopener\">Dell: power troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-25T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/no-wifi-connection-fixes/",
      "url": "https://onuraltun.com/blog/no-wifi-connection-fixes/",
      "title": "No Wi-Fi Connection? Causes and Fixes",
      "summary": "If you cannot connect to the internet over Wi-Fi, the likely causes and practical fixes.",
      "content_html": "<h2 id=\"guide-step-1\">Check the connection state</h2><p>Confirm Wi-Fi is enabled and airplane mode is off. Determine whether the network is missing, the password is rejected or the device connects without internet access. Test another device on the same network. These observations distinguish a device-specific issue from a router or upstream connection problem.</p><h2 id=\"guide-step-2\">Try reversible steps first</h2><p>Reconnect to the intended network and check the password through a trusted route. Restart the affected device after saving work. Use the operating system&#x27;s network troubleshooter and inspect the adapter status. If the problem began after an update, obtain current guidance from the device or adapter manufacturer.</p><h2 id=\"guide-step-3\">Treat reset as a later step</h2><p>Restarting a router interrupts other users, so arrange it first. A factory reset can remove connection settings. Windows network reset can also require VPN or virtual-network software to be set up again. Record the relevant configuration and recovery method before taking a step that changes the wider environment.</p><h2 id=\"guide-step-4\">Information that helps support</h2><ul><li>The exact network error and whether the network appears in the list.</li><li>Device, adapter and router models.</li><li>Whether other devices can connect.</li><li>Whether the issue affects a home, workplace or guest network; never send the password in the request.</li></ul><p class=\"article-reference\">For device-specific or current product instructions, see <a href=\"https://support.microsoft.com/en-us/windows/experience/connectivity-networking/fix-wi-fi-connection-issues-in-windows\" target=\"_blank\" rel=\"noopener\">Microsoft: Wi-Fi troubleshooting</a>.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-24T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/ram-upgrade-guide/",
      "url": "https://onuraltun.com/blog/ram-upgrade-guide/",
      "title": "RAM Upgrade Guide: Speed Up Your Computer",
      "summary": "How more RAM can improve a computer and what to watch out for.",
      "content_html": "<h2 id=\"guide-step-1\">Check whether memory is limiting you</h2><p>Observe memory usage while performing the task that feels slow. Extra RAM can help when the workload regularly needs more working memory, but it will not repair faulty storage or remove a processor bottleneck. Compare observations across a normal session instead of judging from a single peak.</p><h2 id=\"guide-step-2\">Confirm the model&#x27;s upgrade options</h2><p>Check the computer&#x27;s service documentation for supported memory type, capacity and slot arrangement. Some laptops have soldered memory or limited upgrade options. Desktop and laptop modules can differ physically, and memory generations are not interchangeable. Use the exact model rather than a broad product-family name when checking compatibility.</p><h2 id=\"guide-step-3\">Plan installation and validation</h2><p>Back up important files and follow the manufacturer&#x27;s handling and power-disconnection instructions. If you are unfamiliar with internal work, request installation with the correct service procedure. After installation, confirm that the system recognizes the expected capacity and run the supported memory diagnostic.</p><h2 id=\"guide-step-4\">Measure the result</h2><ul><li>Repeat the original workload with the same applications.</li><li>Compare responsiveness and memory use.</li><li>Check for startup failures or new instability.</li><li>Keep the original module and installation details until the upgrade has been verified.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-23T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/laptop-hinge-repair-guide/",
      "url": "https://onuraltun.com/blog/laptop-hinge-repair-guide/",
      "title": "Broken Laptop Hinge? Repair and Replacement Guide",
      "summary": "Why hinges break, when they can be repaired, and what to watch out for.",
      "content_html": "<h2 id=\"guide-step-1\">Inspect the surrounding damage</h2><p>A stiff or loose hinge can involve more than the hinge itself. Cracked mounting points, separating housing or a damaged lid can change the repair scope. Watch for gaps in the case and unusual resistance. Do not force the display open or closed when movement is pulling the housing apart.</p><h2 id=\"guide-step-2\">Protect connected components</h2><p>The display assembly contains connections that can be affected by repeated movement. Flickering that changes with lid position should be mentioned during inspection. Keep the laptop in a stable position and avoid improvised glue repairs that may obstruct later service or hide damaged mounts.</p><h2 id=\"guide-step-3\">Agree the complete repair</h2><p>Provide the exact model and photographs of the visible damage. Ask whether the proposed work includes the hinge, mounting structure, cover or any affected cable. Parts availability and the condition of the surrounding chassis matter. A hinge replacement alone may not resolve a broken mounting point.</p><h2 id=\"guide-step-4\">Validate before handover</h2><ul><li>Check smooth lid movement without unusual force.</li><li>Inspect alignment and case seams.</li><li>Test the display, camera and other lid-mounted functions.</li><li>Confirm what was replaced and how to handle the device if resistance returns.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-22T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/laptop-charging-port-repair/",
      "url": "https://onuraltun.com/blog/laptop-charging-port-repair/",
      "title": "Laptop Charging Port Failure and Replacement",
      "summary": "Symptoms and solutions when the charging port becomes loose or damaged.",
      "content_html": "<h2 id=\"guide-step-1\">Recognize an intermittent connection</h2><p>Charging that stops when the cable moves can involve the plug, adapter cable or laptop port. A loose feel or visible damage is useful evidence, but it does not establish which component failed. Record the indicator behavior and stop holding the connector at an angle to keep it powered.</p><h2 id=\"guide-step-2\">Check the adapter before internal work</h2><p>Inspect externally for damage and confirm the charger is correct for the device. If available, a known compatible adapter can help distinguish a cable fault from a port issue. For USB-C devices, the supported charging port and power requirements still need checking. Do not use a damaged charger or force an unsuitable connector.</p><h2 id=\"guide-step-3\">Understand the repair scope</h2><p>Depending on the model, the port may be on a separate assembly or attached to the main board. The repair approach therefore depends on inspection and service documentation. Ask what part will be repaired or replaced, whether nearby damage is present and how the work will be tested.</p><h2 id=\"guide-step-4\">After the repair</h2><p>Verify a stable connection, battery charging and normal operation without moving the cable into a special position. Back up files before service when possible and provide the laptop model, charger details and recent damage history. Report overheating, sparks or a burning smell immediately and stop using the affected equipment.</p><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-21T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/graphics-card-failure-and-repair/",
      "url": "https://onuraltun.com/blog/graphics-card-failure-and-repair/",
      "title": "Graphics Card Failure Symptoms and Repair",
      "summary": "The symptoms and causes of a failing graphics card and your repair options.",
      "content_html": "<h2 id=\"guide-step-1\">Record what you see</h2><p>Visual artifacts, crashes or a blank display can involve graphics hardware, drivers, cables or the display itself. Note whether the issue appears before the operating system starts, in one application or only during demanding work. Screenshots and photographs can capture different parts of a display fault.</p><h2 id=\"guide-step-2\">Isolate external causes</h2><p>Check the cable and monitor with known working alternatives when available. Obtain graphics drivers through the component or computer manufacturer&#x27;s support route. Review recent updates and settings changes before replacing hardware. If the fault only occurs in one application, test that application&#x27;s supported configuration too.</p><h2 id=\"guide-step-3\">Consider the whole system</h2><p>Cooling, power and other components can contribute to instability under load. Use the manufacturer&#x27;s diagnostic procedure and avoid repeated stress tests when the system is overheating or losing power. Laptop graphics may be integrated into a larger assembly, so repair options differ from those for a removable desktop card.</p><h2 id=\"guide-step-4\">Decide after diagnosis</h2><ul><li>Provide the exact computer and graphics model.</li><li>List the workloads that reproduce the fault.</li><li>Include external-display and driver comparisons already made.</li><li>Ask for the diagnosed cause, repair scope and validation steps before choosing repair or replacement.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-20T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    },
    {
      "id": "https://onuraltun.com/blog/onsite-and-remote-computer-service/",
      "url": "https://onuraltun.com/blog/onsite-and-remote-computer-service/",
      "title": "How to Get On-Site and Remote Computer Service",
      "summary": "The difference between on-site service and remote support, and how the process works.",
      "content_html": "<h2 id=\"guide-step-1\">Choose by the task</h2><p>Remote support can address many software, configuration and connectivity problems when the device starts and has a working connection. Physical inspection is more suitable for damaged connectors, screens, cooling or machines that cannot power on. Describe the symptom first so the service path follows the actual problem.</p><h2 id=\"guide-step-2\">Prepare the request</h2><p>Use the contact page to share the device model, operating system, error and steps already tried. Explain whether the problem blocks all work or one task. For physical service, discuss the location and practical arrangement directly. Availability, scope and timing are agreed for the specific request.</p><h2 id=\"guide-step-3\">Agree responsibilities</h2><p>Before work begins, establish which tasks are included and how changes will be approved. Confirm the backup position and any access needed. During remote work, stay involved and enter credentials yourself. For physical work, record accessories handed over and the reported fault so the handover is clear.</p><h2 id=\"guide-step-4\">Close with verification</h2><ul><li>Repeat the original task to confirm the result.</li><li>Record parts, configuration changes and unresolved items.</li><li>End temporary remote access when appropriate.</li><li>Agree any next step before additional work is performed.</li></ul><h2 id=\"request-support\">Need help with your own device?</h2><p><a href=\"/contact/\">Describe the problem</a> with the model, symptoms and checks already tried. For related help, explore <a href=\"/computer-service/\">computer service</a> or <a href=\"/remote-support/\">remote support</a>.</p>",
      "date_published": "2026-06-19T00:00:00Z",
      "date_modified": "2026-10-04T00:00:00Z"
    }
  ]
}
